Services
Day-to-day operational management of residential estates, available independently of your managing agent.
Estate management is the operational running of an estate, security, cleaning, gardening, maintenance, contractors and on-site staff. It is distinct from managing agent services, which are financial and administrative. NAMI offers estate management as a standalone service, so an estate can appoint us for operations while keeping its existing managing agent.
Managing agent work happens in an office: levies, financials, statutory records. Estate management happens on the ground.
Many estates have an adequate managing agent and a real operational problem, contractors not showing up, security lapses nobody follows up, gardens declining, maintenance deferred until it becomes expensive. Those are different disciplines, and they are frequently confused.
This is deliberate. An estate should not have to change managing agents to fix an operational problem, and it should not have to tolerate poor operations because the financial administration is working.
Where we act as estate manager alongside another managing agent, we report to the trustees or board directly and coordinate with the agent on anything with a financial consequence.
Property management focuses on individual properties and their owners, leases, rentals, maintenance of a specific unit. Estate management covers the whole estate as a community: security, shared services, contractors, common areas and on-site staff.
Yes. NAMI offers estate management as a standalone service. You keep your existing managing agent for financial and statutory administration, and we take responsibility for day-to-day operations.
The trustees or the board, directly. Where a separate managing agent is in place, we coordinate with them on anything carrying a financial consequence.